Intermittent audio issues on call

Incident Report for Clearly IP

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 14:12 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 13:34 CDT

Update

We are continuing to investigate this issue.
Posted Oct 20, 2025 - 13:12 CDT

Investigating

The team is investigating reported intermittent 1-way audio issues.
Posted Oct 20, 2025 - 11:45 CDT
This incident affected: SIP Trunking (US Central, US East) and CloudPBX (Clearly Cloud USA).