Issues with Grandstream devices with XCast Labs
Investigating - We are seeing issues with provisioning and registration of some Grandstream devices. The team is actively reviewing the situation
Apr 03, 2026 - 15:32 CDT
Uptime over the past 90 days. View historical uptime.
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
CA East Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Radio Operational
90 days ago
100.0 % uptime
Today
SendFax.to Operational
90 days ago
100.0 % uptime
Today
Fax Service Operational
90 days ago
100.0 % uptime
Today
Sendfax.to API Operational
90 days ago
100.0 % uptime
Today
Clearly Anywhere Operational
90 days ago
100.0 % uptime
Today
Mobile API Operational
90 days ago
100.0 % uptime
Today
Clearly Devices Operational
90 days ago
100.0 % uptime
Today
Redirect Server Operational
90 days ago
100.0 % uptime
Today
Cloud Device Manager Operational
90 days ago
100.0 % uptime
Today
Mirror Operational
90 days ago
100.0 % uptime
Today
Mirror Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mirror Servers Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
CloudPBX Operational
90 days ago
99.99 % uptime
Today
Clearly Cloud Canada Operational
90 days ago
99.98 % uptime
Today
Clearly Cloud USA - w Operational
90 days ago
100.0 % uptime
Today
Clearly Cloud USA - r Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
ComXChange API Operational
90 days ago
100.0 % uptime
Today
Cloud Devices API Operational
90 days ago
100.0 % uptime
Today
Unity API Operational
90 days ago
100.0 % uptime
Today
XCast Labs Degraded Performance
90 days ago
100.0 % uptime
Today
Hosted PBX Degraded Performance
90 days ago
100.0 % uptime
Today
Residential Service Degraded Performance
90 days ago
100.0 % uptime
Today
Trunking Degraded Performance
90 days ago
100.0 % uptime
Today
Auto Provisioning Degraded Performance
90 days ago
100.0 % uptime
Today
Integrated Back Office Operational
90 days ago
100.0 % uptime
Today
Pulsar360 Operational
90 days ago
100.0 % uptime
Today
Inbound/Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
PBXPro Multi-tenant Solution Operational
90 days ago
100.0 % uptime
Today
MS Teams Connector Operational
90 days ago
100.0 % uptime
Today
Dedicated VM PBX Hosts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2026

No incidents reported today.

Apr 3, 2026

Unresolved incident: Issues with Grandstream devices with XCast Labs.

Apr 2, 2026
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 21:00 CDT
Scheduled - We will be performing database maintenance during this time
Apr 2, 18:55 CDT
Data Maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:00 CDT
Scheduled - We will be performing maintenance on provisioning data utilized by all regions. There is no expected impact to currently active services. However, provisioning changes such as new telephone number orders, changes to incoming call routing, etc. may experience a delay of up to an hour in propagating to our switching platforms.
Apr 1, 16:47 CDT
Apr 1, 2026
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Scheduled Maintenance on Trunking Services
Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 21:00 CDT
Scheduled - Rolling restarts will occur across switches in all regions to apply software and security updates. Minimal service impact should be noticeable for customers with connectivity to at least 2 switches.
Mar 26, 17:04 CDT
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026
US West Infrastructure - Network Maintenance and Upgrades - Part II of II
Completed - The scheduled maintenance has been completed.
Mar 24, 01:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:45 CDT
Scheduled - Infrastructure Engineering will be performing the second and final phase of maintenance and upgrades to several network elements within the US West region facilities. The majority of the maintenance period will not be service affecting with the exception of a brief impact to connectivity.
Mar 23, 08:02 CDT
Mar 23, 2026
Mar 22, 2026
US West Infrastructure Network Maintenance and Upgrades
Completed - The scheduled maintenance has been completed.
Mar 22, 01:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:45 CDT
Scheduled - Infrastructure Engineering will be performing maintenance and upgrades to several network elements within the US West region facilities. The majority of the maintenance period will not be service affecting with the exception of a brief impact to connectivity while routing protocols reconverge.
Mar 18, 16:15 CDT
Mar 21, 2026
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