Update - While we are still seeing delays in delivering mail to Microsoft mail services, acceptance rates are continually improving and the current backlog has been almost completely processed. We are continuing to monitor for performance and will close this out once we are satisfied with consistent delivery rates.
Aug 26, 2026 - 09:07 CDT
Update - We continue to monitor for improved mail delivery rates to Microsoft mail services.
Aug 25, 2026 - 21:24 CDT
Monitoring - Queue processing continues successfully, though slowly as Microsoft accepts mail from our platform(s). We expect to see acceptance rates increase over time as well. Engineering continues to monitor activity and delivery improvements.
Aug 25, 2026 - 15:55 CDT
Investigating - We are seeing an increase in mail delivery delays for messages originating from our platforms towards Microsoft mail services.
Aug 25, 2026 - 15:51 CDT
SIP Trunking
Operational
90 days ago
99.96
% uptime
Today
US Central
Operational
90 days ago
99.81
% uptime
Today
US East
Operational
90 days ago
99.99
% uptime
Today
CA East
Operational
90 days ago
99.94
% uptime
Today
Store
Operational
90 days ago
100.0
% uptime
Today
SMS API
Operational
90 days ago
100.0
% uptime
Today
Radio
Operational
90 days ago
100.0
% uptime
Today
SendFax.to
Operational
90 days ago
99.81
% uptime
Today
Fax Service
Operational
90 days ago
99.81
% uptime
Today
Sendfax.to API
Operational
90 days ago
99.81
% uptime
Today
Clearly Anywhere
Operational
90 days ago
100.0
% uptime
Today
Mobile API
Operational
90 days ago
100.0
% uptime
Today
Clearly Devices
Operational
90 days ago
99.9
% uptime
Today
Redirect Server
Operational
90 days ago
100.0
% uptime
Today
Cloud Device Manager
Operational
90 days ago
99.81
% uptime
Today
Mirror
Operational
90 days ago
100.0
% uptime
Today
Mirror Admin Portal
Operational
90 days ago
100.0
% uptime
Today
Mirror Servers
Operational
90 days ago
100.0
% uptime
Today
Hosting
Operational
90 days ago
99.81
% uptime
Today
Hosted PBX
Operational
90 days ago
99.81
% uptime
Today
Teams
Operational
90 days ago
100.0
% uptime
Today
Teams
Operational
90 days ago
100.0
% uptime
Today
CloudPBX
Operational
90 days ago
99.93
% uptime
Today
Clearly Cloud Canada
Operational
90 days ago
100.0
% uptime
Today
Clearly Cloud USA - w
Operational
90 days ago
99.81
% uptime
Today
Clearly Cloud USA - r
Operational
90 days ago
100.0
% uptime
Today
APIs
Operational
90 days ago
99.81
% uptime
Today
ComXChange API
Operational
90 days ago
99.81
% uptime
Today
Cloud Devices API
Operational
90 days ago
99.81
% uptime
Today
Unity API
Operational
90 days ago
99.81
% uptime
Today
XCast Labs
Operational
90 days ago
100.0
% uptime
Today
Hosted PBX
Operational
90 days ago
100.0
% uptime
Today
Residential Service
Operational
90 days ago
100.0
% uptime
Today
Trunking
Operational
90 days ago
100.0
% uptime
Today
Auto Provisioning
Operational
90 days ago
100.0
% uptime
Today
Integrated Back Office
Operational
90 days ago
100.0
% uptime
Today
Pulsar360
Operational
90 days ago
99.99
% uptime
Today
Inbound/Outbound Calls
Operational
90 days ago
100.0
% uptime
Today
Fax Services
Operational
90 days ago
100.0
% uptime
Today
PBXPro Multi-tenant Solution
Operational
90 days ago
100.0
% uptime
Today
MS Teams Connector
Operational
90 days ago
100.0
% uptime
Today
Dedicated VM PBX Hosts
Operational
90 days ago
99.97
% uptime
Today
SMS Services
Operational
90 days ago
100.0
% uptime
Today
AI
Operational
90 days ago
100.0
% uptime
Today
XIVEA
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Aug 22, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 6, 17:17 CDT
Scheduled -
ClearlyIP/14IP will be performing network maintenance in our US Central facilities. There may be very brief interruptions to service access during this window.
Aug 6, 16:56 CDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 21:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 6, 17:17 CDT
Scheduled -
ClearlyIP/14IP will be performing network maintenance in our US Central facilities. During this window, a brief impact to service access may occur. This should last no longer than twenty minutes.
Aug 6, 16:51 CDT