In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 23:00 CST
Scheduled - Clearly IP Infrastructure personnel will be onsite at the US West region facilities performing maintenance and upgrades to network, compute, storage, and power elements. During this maintenance period, there may be multiple brief impacts to services as redundant HA systems (re)converge with each change. This is the second of four total planned maintenance events this week.
Dec 9, 2025 23:00 - Dec 10, 2025 03:00 CST
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
US Central Operational
90 days ago
100.0 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
CA East Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Radio Operational
90 days ago
100.0 % uptime
Today
SendFax.to Operational
90 days ago
100.0 % uptime
Today
Fax Service Operational
90 days ago
100.0 % uptime
Today
Sendfax.to API Operational
90 days ago
100.0 % uptime
Today
Clearly Anywhere Operational
90 days ago
100.0 % uptime
Today
Mobile API Operational
90 days ago
100.0 % uptime
Today
Clearly Devices Operational
90 days ago
100.0 % uptime
Today
Redirect Server Operational
90 days ago
100.0 % uptime
Today
Cloud Device Manager Operational
90 days ago
100.0 % uptime
Today
Mirror Operational
90 days ago
100.0 % uptime
Today
Mirror Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mirror Servers Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
CloudPBX Operational
90 days ago
99.98 % uptime
Today
Clearly Cloud Canada Operational
90 days ago
100.0 % uptime
Today
Clearly Cloud USA Operational
90 days ago
99.97 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
ComXChange API Operational
90 days ago
100.0 % uptime
Today
Cloud Devices API Operational
90 days ago
100.0 % uptime
Today
Unity API Operational
90 days ago
100.0 % uptime
Today
XCast Labs Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Operational
90 days ago
100.0 % uptime
Today
Residential Service Operational
90 days ago
100.0 % uptime
Today
Trunking Operational
90 days ago
100.0 % uptime
Today
Auto Provisioning Operational
90 days ago
100.0 % uptime
Today
Integrated Back Office Operational
90 days ago
100.0 % uptime
Today
Pulsar360 Under Maintenance
90 days ago
99.99 % uptime
Today
Inbound/Outbound Calls Operational
90 days ago
99.99 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
PBXPro Multi-tenant Solution Under Maintenance
90 days ago
99.99 % uptime
Today
MS Teams Connector Operational
90 days ago
100.0 % uptime
Today
Dedicated VM PBX Hosts Under Maintenance
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

US West Infrastructure Upgrades #3 Dec 10, 2025 23:00 - Dec 11, 2025 03:00 CST

Clearly IP Infrastructure personnel will be onsite at the US West region facilities performing maintenance and upgrades to network, compute, storage, and power elements. During this maintenance period, there may be multiple brief impacts to services as redundant HA systems (re)converge with each change. This is the third of four total planned maintenance events this week.
Posted on Dec 05, 2025 - 09:22 CST

US West Infrastructure Upgrades #4 Dec 11, 2025 23:00 - Dec 12, 2025 03:00 CST

Clearly IP Infrastructure personnel will be onsite at the US West region facilities performing maintenance and upgrades to network, compute, storage, and power elements. During this maintenance period, there may be multiple brief impacts to services as redundant HA systems (re)converge with each change. This is the fourth and final planned maintenance event.
Posted on Dec 05, 2025 - 09:24 CST

Clearly Cloud Canada Scheduled Maintenance Dec 14, 2025 21:00-22:00 CST

Update - This maintenance event has been rescheduled from December 7th to December 14th
Dec 05, 2025 - 11:04 CST
Update - This maintenance event has been rescheduled from November 30th to December 7th
Nov 27, 2025 - 09:48 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 20, 2025 - 13:59 CST
Dec 10, 2025

No incidents reported today.

Dec 9, 2025
Completed - The scheduled maintenance has been completed.
Dec 9, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 23:00 CST
Scheduled - Clearly IP Infrastructure personnel will be onsite at the US West region facilities performing maintenance and upgrades to network, compute, storage, and power elements. During this maintenance period, there may be multiple brief impacts to services as redundant HA systems (re)converge with each change. This is the first of four total planned maintenance events this week.
Dec 5, 09:20 CST
Dec 8, 2025
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Resolved - This incident has been resolved.
Dec 4, 13:24 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 13:03 CST
Investigating - We are currently investigating this issue.
Dec 4, 12:57 CST
Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 22:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:30 CST
Scheduled - We will be performing backend maintenance, which may cause intermittent call completion issues for calls passing through this region.
Dec 1, 13:15 CST
Resolved - This incident has been resolved.
Dec 2, 13:46 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 11:30 CST
Identified - The issue has been identified and a fix is being implemented.
Dec 2, 11:09 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 10:52 CST
Investigating - We are currently investigating inbound and outbound calling issues with Clearly Cloud US platform.
Dec 2, 10:45 CST
Completed - The scheduled maintenance has been completed.
Dec 2, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time. During this maintenance, it's possible that you may see issues accessing the platform, including making and receiving calls for up to 1 hour.
Dec 1, 13:16 CST
Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time. While we expect no prolonged impact to service, it's possible throughout this maintenance that you may have brief issues with inbound and outbound calls
Nov 27, 20:03 CST
Nov 30, 2025
Completed - The scheduled maintenance has been completed.
Nov 30, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time. While we expect no prolonged impact to service, it's possible throughout this maintenance that you may have brief issues with inbound and outbound calls
Nov 26, 14:16 CST
Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 23:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time. While we expect no prolonged impact to service, it's possible throughout this maintenance that you may have brief issues with inbound and outbound calls
Nov 27, 08:48 CST
Nov 28, 2025
Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time. While we expect no prolonged impact to service, it's possible throughout this maintenance that you may have brief issues with inbound and outbound calls
Nov 26, 14:15 CST
Nov 26, 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 CST
Scheduled - We will be performing necessary upgrades on underlying database systems. This may require redundant systems to be restarted in parallel, which could cause brief call completion issues for both inbound and outbound traffic through our regional servers in Canada.
Nov 25, 15:50 CST