Trunking Store and Devices websites down

Incident Report for Clearly IP

Resolved

This incident has been resolved.

Posted Aug 05, 2022 - 19:38 CDT

Update

We are continuing to monitor for any further issues.

Posted Aug 05, 2022 - 14:07 CDT

Update

We are continuing to monitor for any further issues.

Posted Aug 05, 2022 - 12:26 CDT

Update

We are continuing to monitor for any further issues.

Posted Aug 05, 2022 - 12:11 CDT

Monitoring

Services are restored and the team is monitoring.

Posted Aug 05, 2022 - 12:04 CDT

Identified

The team is actively working on a resolution.

Posted Aug 05, 2022 - 10:50 CDT

Investigating

We are currently experiencing issues with our trunking store (https://trunking.clearlyip.com) and devices site (https://devices.clearlyip.com). The team is actively working on this issue.

Posted Aug 05, 2022 - 10:16 CDT

This incident affected: Clearly Devices (Redirect Server, Cloud Device Manager) and SIP Trunking (Store, SMS API).