Upstream Canadian carrier down

Incident Report for Clearly IP

Resolved

This incident has been resolved.
Posted May 28, 2026 - 13:50 CDT

Monitoring

The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.
Posted May 28, 2026 - 13:00 CDT

Identified

An upstream Canadian carrier is currently having issues. This may affect incoming calls routed through that carrier, but is limited to ONLY Canadian DIDs through that carrier. Outbound should not be affected.
At this time, we have no information from the carrier on ETA.
Posted May 28, 2026 - 12:16 CDT
This incident affected: SIP Trunking (US Central, US East, CA East) and CloudPBX (Clearly Cloud Canada).
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