Elevated rate of inbound/outbound call failures

Incident Report for Clearly IP

Resolved

This incident has been resolved.

Posted Jan 31, 2023 - 01:11 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 31, 2023 - 00:25 CST

Investigating

The team is seeing an elevated rate of inbound and outbound call failures and are currently investigating this issue.

Posted Jan 30, 2023 - 23:14 CST

This incident affected: SIP Trunking (US Central, US East, CA East) and CloudPBX (Clearly Cloud Canada, Clearly Cloud USA).