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Incident Report for Clearly IP

Resolved

This incident has been resolved.

Posted Jan 22, 2024 - 19:36 CST

Update

We are continuing to monitor for any further issues.

Posted Jan 22, 2024 - 19:23 CST

Update

We are continuing to monitor for any further issues.

Posted Jan 22, 2024 - 19:18 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 22, 2024 - 18:59 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 22, 2024 - 18:35 CST

Update

We are continuing to investigate this issue.

Posted Jan 22, 2024 - 18:12 CST

Investigating

We are currently investigating this issue.

Posted Jan 22, 2024 - 18:05 CST

This incident affected: SIP Trunking (US Central, Store, SMS API), Mirror (Mirror Admin Portal, Mirror Servers), Clearly Devices (Redirect Server, Cloud Device Manager), Clearly Anywhere (Mobile API), SendFax.to (Fax Service, Sendfax.to API), and APIs (ComXChange API, Cloud Devices API, Unity API).