Chat/SMS maintenance on Clearly Cloud USA - w
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2026 - 21:00 CDT
Scheduled - We will be undergoing scheduled maintenance on our chat/sms infrastructure for Clearly Cloud USA - w during which chat and SMS services will be unavailable. Please note that calls will continue to function normally during this maintenance event.
Jun 3, 2026 21:00 - Jun 4, 2026 00:00 CDT
Uptime over the past 90 days. View historical uptime.
SIP Trunking Operational
90 days ago
99.96 % uptime
Today
US Central Operational
90 days ago
99.81 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
CA East Operational
90 days ago
100.0 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
SMS API Operational
90 days ago
100.0 % uptime
Today
Radio Operational
90 days ago
100.0 % uptime
Today
SendFax.to Operational
90 days ago
99.81 % uptime
Today
Fax Service Operational
90 days ago
99.81 % uptime
Today
Sendfax.to API Operational
90 days ago
99.81 % uptime
Today
Clearly Anywhere Operational
90 days ago
100.0 % uptime
Today
Mobile API Operational
90 days ago
100.0 % uptime
Today
Clearly Devices Operational
90 days ago
99.9 % uptime
Today
Redirect Server Operational
90 days ago
100.0 % uptime
Today
Cloud Device Manager Operational
90 days ago
99.81 % uptime
Today
Mirror Operational
90 days ago
100.0 % uptime
Today
Mirror Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mirror Servers Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
99.81 % uptime
Today
Hosted PBX Operational
90 days ago
99.81 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
CloudPBX Under Maintenance
90 days ago
99.93 % uptime
Today
Clearly Cloud Canada Operational
90 days ago
100.0 % uptime
Today
Clearly Cloud USA - w Under Maintenance
90 days ago
99.81 % uptime
Today
Clearly Cloud USA - r Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.81 % uptime
Today
ComXChange API Operational
90 days ago
99.81 % uptime
Today
Cloud Devices API Operational
90 days ago
99.81 % uptime
Today
Unity API Operational
90 days ago
99.81 % uptime
Today
XCast Labs Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Operational
90 days ago
100.0 % uptime
Today
Residential Service Operational
90 days ago
100.0 % uptime
Today
Trunking Operational
90 days ago
100.0 % uptime
Today
Auto Provisioning Operational
90 days ago
100.0 % uptime
Today
Integrated Back Office Operational
90 days ago
100.0 % uptime
Today
Pulsar360 Operational
90 days ago
100.0 % uptime
Today
Inbound/Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Fax Services Operational
90 days ago
100.0 % uptime
Today
PBXPro Multi-tenant Solution Operational
90 days ago
100.0 % uptime
Today
MS Teams Connector Operational
90 days ago
100.0 % uptime
Today
Dedicated VM PBX Hosts Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pulsar360 SIP2 Trunking Services (US-Mountain region) Maintenance Jun 4, 2026 19:30-23:30 CDT

Infrastructure Services staff will be performing upgrades and migrations to the Pulsar360 SIP2 Trunking platform. This will include some period(s) of impacted availability while resources are shifted. Customers configured with registrations to multiple Pulsar360 SIP clusters will not be impacted.
Posted on Jun 02, 2026 - 12:34 CDT

Pulsar360 ECMS Portal Maintenance Jun 5, 2026 21:00 - Jun 6, 2026 21:00 CDT

Infrastructure Services staff will be performing upgrades and migrations to the Pulsar360 ECMS Portal. This will include some period(s) of impacted availability while resources are shifted.
Posted on Jun 02, 2026 - 12:37 CDT
Jun 3, 2026
Scheduled Trunking Maintenance for All Regions
Completed - The scheduled maintenance has been completed.
Jun 3, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 21:00 CDT
Scheduled - We will be performing maintenance and upgrades on the CA East, US East, US Central and US Radio trunking platforms. This may result in brief call completion issues for some customers who are not configured for redundant routing. Clearly Cloud and customers registered to multiple regions should not be impacted.
May 28, 16:17 CDT
Jun 2, 2026
Scheduled Maintenance for clusterpbx.com and r.clearlyip.cloud
Completed - The scheduled maintenance has been completed.
Jun 2, 20:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 15:23 CDT
Jun 1, 2026
US-Central Connectivity Instability
Resolved - This incident has been resolved.
Jun 1, 15:13 CDT
Monitoring - We are seeing some isolated connectivity issues in our US-Central region facilities. They seem to be transient in nature and quick to assert/resolve. We are working with our upstream provider(s) and monitoring closely.
Jun 1, 08:54 CDT
US-Central Datacenter Connectivity Issue
Resolved - Connectivity has remained stable.
Jun 1, 06:54 CDT
Update - Latest updates from our upstream provider(s) indicate a full restoration of all services and connectivity. We are confirming the same and continue to see clean network operation at this time. We will continue to monitor.
May 31, 22:35 CDT
Monitoring - We are once again seeing recovery and are continuing to monitor the situation. Our upstream provider(s) have confirmed positive progress towards resolution of this ongoing DDoS event.
May 31, 20:57 CDT
Identified - We are seeing degraded connectivity once again, affecting services in US-Central. We are awaiting updates and progress reports from our upstream provider(s).
May 31, 20:06 CDT
Monitoring - We are seeing recovery but are continuing to monitor the situation while our upstream provider(s) work towards a full resolution.
May 31, 19:40 CDT
Update - Work continues by our upstream provider(s) to isolate and resolve an apparent DDoS attack affecting multiple customers at the US-Central facilities.
May 31, 16:31 CDT
Update - Work continues by our upstream provider(s) to isolate and resolve the root connectivity issues.
May 31, 14:48 CDT
Identified - Our upstream connectivity provider(s) are experiencing degraded network performance which is affecting ClearlyIP/14IP services. They are working diligently to resolve this issue.
May 31, 13:22 CDT
Investigating - Our US-Central datacenter is experiencing routing issues at this time. Intermittent problems are resulting from this.
May 31, 13:03 CDT
May 31, 2026
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Upstream Canadian carrier down
Resolved - This incident has been resolved.
May 28, 13:50 CDT
Monitoring - The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.
May 28, 13:00 CDT
Identified - An upstream Canadian carrier is currently having issues. This may affect incoming calls routed through that carrier, but is limited to ONLY Canadian DIDs through that carrier. Outbound should not be affected.
At this time, we have no information from the carrier on ETA.
May 28, 12:16 CDT
May 27, 2026
Scheduled Maintenance for Pulsar360 SMS Services
Completed - The scheduled maintenance has been completed.
May 27, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 CDT
Scheduled - IS engineers will be performing maintenance to the SMS services platform within Pulsar360 infrastructure. During this time, inbound SMS messages will be delayed and outbound SMS messages may fail, requiring a resend later.
May 26, 20:54 CDT
Scheduled Maintenance for Clearly Cloud USA - w
Completed - The scheduled maintenance has been completed.
May 27, 20:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 25, 19:12 CDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

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